The Australian Health Ministers adopted the Australian Charter of Healthcare Rights in 2008 for use in Australia. The Charter specifies the key rights of patients and consumers when seeking or receiving healthcare services and was developed by the Australian Commission on Safety and Quality in Health Care following an extensive national consultation process.
The Charter is available to everyone in the healthcare system and allows patients, consumers, families, carers and service providers to share an understanding of the rights of people receiving health care.
There is also a Health and Community Services Complaints Commissioner (HCSCC) Charter of Health and Community Services Rights in South Australia.
Burnside Hospital supports the Australian Charter of Healthcare Rights.
For more information, please click on the following links
A guide for patients, consumers, carers and families (772k PDF)
A guide for healthcare providers (1027k PDF)
A guide to the HCSCC Charter of Health and Community Services Rights in South Australia (90k PDF)