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Private Patients Hospital Charter

The Australian Charter of Healthcare Rights applies in all public and private healthcare settings including hospitals, day procedure centres, general practices and community health services.

An older woman in a hospital bed smiles and holds hands with a supportive nurse in blue scrubs in a bright, modern hospital room.

The Charter ensures that every person receives healthcare that is safe, respectful, and centred around their needs and highlights information that may assist private patients to manage their health care.

Burnside Hospital supports the Private Patients Hospital Charter under section 73F of the National Health Act (1953).

The Charter aims to:

  • Inform patients of what they can reasonably require from private health insurance funds, medical practitioners, private and public hospitals and day hospital facilities; and
  • Advise people of matters to consider in making decisions about becoming contributors to health funds.

The Charter also provides guidance for doctors, hospitals and health funds to ensure that private patients obtain the best value from their private health insurance.

An information sheet is available in all patient rooms and further information can be obtained from the Department of Health website.

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Two staff members review documents behind a reception counter in a clean, modern office. Empty chairs and workstations are visible.
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A nurse in blue scrubs attentively checks the pulse of a young male patient in a hospital bed, with modern equipment nearby and sunlight shining through large windows.
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A mother in floral pajamas holds her newborn, seated beside a nurse in navy scrubs, in a bright, tranquil hospital room with a view.
Health Literacy for Patients

Burnside Hospital acknowledges the Kaurna people as the Traditional Owners of the land and waters on which we live and care for our community.
We recognise their Native Title Rights to Country, and we pay our respects to Elders past, present and emerging.

Visit burnsidehospital.asn.au for more information