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Our Quality, Safety, Performance and Accreditation

We uphold rigorous safety standards, transparent reporting, and evidence‑based practices, delivering the best experience for our patients.

We foster a culture of excellence and accountability by consistently measuring, reviewing, and enhancing all practices. 

Committed to quality improvement through:

Clinical Governance Framework

Ensuring best‑practice healthcare through leadership, accountability, and risk management.

Accreditation and Compliance

Diligently complying with the National Safety and Quality Health Service (NSQHS) Standards, independently assessed by the Australian Council on Healthcare Standards (ACHS).

Patient-Centred Approach

Actively listening to patients, families, and the community to improve the patient experience.

Robust Risk and Safety Management

Identifying and mitigating risk to keep patients, staff, and visitors safe.

A healthcare professional in blue scrubs and hair net transports sterilized medical supplies on a cart in a clean hospital corridor.

Measuring Success:

Regularly monitoring and reporting on key performance indicators:

Patient Satisfaction and Feedback

Your voice matters to us. We listen and evaluate patient experiences to  ensure our services exceed your expectations.

Infection Prevention and Control

Stringent hygiene and infection control measures safeguard our patients, visitors and staff.

Medication Safety

Strict protocols ensure safe and effective medication management.

Clinical Incident Monitoring

Data analysis drives the safer, more effective patient care that we continually strive to provide.

Average Hand Hygiene Rate Per Site

Data sourced from Burnside Hospital 2023/24 Annual Review

We don’t just meet industry standards, we set them. Our unwavering commitment to quality, safety, and patient-centred healthcare means we continue to be a hospital you can trust.

For more information about our quality and safety initiatives, please contact us.

Your career 
at  Burnside

With an uncompromising commitment to patient care and our dedication to nurturing a dynamic, team orientated, collegial environment, Burnside Hospital is truly a great place to work.