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About Us
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Our Consumer Advisory Group

We are deeply committed to delivering the highest quality care, with  patient and community feedback playing a crucial role in the provision of continuous improvements to service delivery.

Our Consumer Advisory Group (CAG) consists of patients, caregivers, and community members who help drive meaningful improvements in patient care and provide feedback on their experience at Burnside Hospital.

Members of our Consumer Advisory Group:

  • Contribute to positive change by providing valuable feedback on hospital services, policies, and patient experiences.
  • Advocate for patients and families by sharing perspectives that ensure patient and caregiver needs remain at the heart of all our decisions.
  • Collaborate with our leadership group and work alongside hospital staff to influence quality enhancements to our healthcare services.
  • Help to shape future healthcare services by reviewing new initiatives, communication strategies, and patient education materials.

Who can join the Burnside Hospital CAG?

Anyone aged 18 and over can join the Consumer Advisory Group (CAG) if they:

 

• Have received care at Burnside Hospital
• Are a family member or caregiver of a past patient
• Are a community member with an interest in healthcare
• Are passionate about improving hospital services

 

We welcome people from all walks of life and value diversity. If you're active in the community, have strong local connections, and a good understanding of healthcare issues, we'd love to hear from you.

10
Consumer advocates and growing
What does the CAG do?
  • Offers valuable advice to the hospital leadership group, ensuring that the views of consumers, carers, and the community are considered in service delivery, planning, and policy development, where applicable.
  • Provides input on key priority areas and issues that require consumer and community engagement.
  • Represents the community's voice, including addressing the needs of consumers with special requirements.
  • Fosters communication and collaboration between consumers, carers, community groups and the hospital.
What are the responsibilities of CAG Members?
  • Actively contribute to group discussions.
  • Advocate confidentially and represent the interests of the people they are asked to support.
  • Bring a consumer, carer, or community perspective to discussions and decision-making processes.
  • Demonstrate a strong understanding of the issues impacting individuals receiving healthcare services.
  • Possess interpersonal skills and be able to work collaboratively as part of a team.
  • Maintain positive relationships with fellow members and stakeholders.
Who is eligible to be a CAG member?

Membership is open to consumers, carers, or community members aged 18 years or older, particularly those who have had direct experience with healthcare services at Burnside Hospital.

We welcome applicants from diverse backgrounds who are active within the community, with strong local networks and a solid understanding of healthcare issues in the area.

Are CAG members paid?

CAG members volunteer their time and do not receive any payment or remuneration for their involvement.

When are CAG meetings held?

CAG meetings take place quarterly and are held generally on a Thursday from 4pm to 6pm. 

The Chair may schedule additional meetings outside of regular sessions if necessary.

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Terms of Reference
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Application Form

Your career 
at  Burnside

With an uncompromising commitment to patient care and our dedication to nurturing a dynamic, team orientated, collegial environment, Burnside Hospital is truly a great place to work.

Learn more Current opportunities

Burnside Hospital acknowledges the Kaurna people as the Traditional Owners of the land and waters on which we live and care for our community.
We recognise their Native Title Rights to Country, and we pay our respects to Elders past, present and emerging.

Visit burnsidehospital.asn.au for more information