Support & Information

Patient amenities & services

Download the Patient Information Directory

Your room

The hospital has 76 in-patient rooms. The vast majority of our in-patient rooms are single, with air conditioning and en suite bathrooms. Most rooms have external views, some overlooking picturesque Attunga Gardens, while some have private courtyards.

Each room has a TV, radio, WIFI access, direct dial telephone, a small safe, a fridge and a Nurse Call system. Daily newspapers are also available. We are happy to discuss your individual needs prior to admission, so that everything is in place when you arrive. 

Meals

Our chefs are proud to offer freshly-cooked hot meals, prepared onsite every day. We offer a high-quality service, with a carefully crafted menu to suit all tastes and dietary requirements. 

A consultant dietician is available upon referral by your doctor to discuss your special dietary requirements relating to your pending admission, if required. Please discuss this with the Pre-Admission Service

 

Read more about our food here.

In-room entertainment

You will have access to in-room entertainment including TV, radio and WIFI access. 

Broadband Internet Access

You can also take advantage of free WIFI, available for patients only, throughout the hospital.

A temporary guest account allowing internet access, can be made available upon request during your stay. While we make a best effort to filter this link for malicious traffic and inappropriate websites, no responsibility shall be borne by the hospital for any potential infection or exposure to your device while on our Guest network. Whilst there is greater security than on many public WiFi networks, we still recommend not to conduct confidential banking or financial transactions whilst connected to our Guest network and we also recommend that you use up to date security software to protect yourself from internet based threats. Please note that commonly used applications should work as expected but due to policy restrictions some applications may not work on this link.

Please contact reception between 7am - 9pm to arrange for a username and password.

Cleaning of rooms

During your stay our housekeeping staff will clean your room daily. This process will occur at differing times of the day and is for your comfort, and to meet optimal Infection Control Guidelines.

Smoking

Burnside Hospital is a “No Smoking” facility. For reasons of personal health, environmental care and fire safety, smoking is strictly prohibited within the hospital buildings, within 15 metres of the buildings perimeter and also in the Attunga Gardens. Please discuss with your GP, admitting doctor or the Quit Line to plan for your non-smoking admission.

Interpreter

Our staff are able to arrange for an interpreter service if required. Where possible, please contact the Hospital Coordinator on 8202 7222 extension 541 to discuss this prior to admission.

Clergy/Pastoral Care

The Hospital does not provide chaplaincy services; however, at your request staff will be happy to notify your spiritual representative of any particular requests in readiness for your admission.

Cafe Otto

Burnside Hospital's Cafe Otto has a range of fresh dining options including salads, sandwiches, pastries, cakes and snacks, as well as beverages, gifts, magazines, flowers and cards.

Click here for more information

Patient lounges

There are patient lounges in each ward, for your comfort.  

Please ask your nurse if you would like to visit one of the patient lounges. 

Taxis

There is a Free Call Taxi phone located adjacent the Reception in the front foyer of the hospital. 

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