eAdmission FAQ’s

As a patient at Burnside Hospital, you can submit your admission form and complete your admission process online.

To access our online eAdmission Portal, please click here.

Alternatively, you can browse our frequently asked questions below.

When and how do I log in?

  • You can log into the eAdmission portal as soon as the admission date is provided by your doctor
  • Please do not delay logging on and submitting your forms. We usually require these at least seven days ahead of your admission
  • First time users will be asked to create an account and set up a password

What if I am interrupted or need to pause while I find more information?

At each step you will ‘save and continue’.

To access your last step, simply login to the portal again and select the ‘continue’ button alongside your eAdmission.

How long does the process take?

Your first online admission will take anywhere between 15 and 45 minutes, depending on your health history and the type of procedure you are booked in for.

Subsequent admissions are quicker to complete as most of your information can be copied from your previous admission form.

What will I need before I start?

  • Access to your mobile phone to receive a confirmation SMS
  • A digital device to complete forms e.g. tablet, laptop, smartphone etc
  • Access to a unique email address
  • Where applicable, your Medicare number / health fund details  / other compensation details
  • Your health history information including your height, weight, surgical history, medications and details of any other professionals involved in your ongoing care e.g. cardiologist
  • Name and contact details of GP, Power of Attorney and Emergency Contact

What are the benefits of using the eAdmission portal?

Our online portal is a convenient and secure digital platform and removes errors in translating handwritten information. It also alleviates the need for posting or dropping off your forms, giving us more time to get in touch with you if we need additional information.

Our eAdmission portal also speeds up the admission process for any future admissions.

What if I need assistance?

Please contact our friendly team on 08 8202 7201 Monday to Friday, between 8am and 4pm or email

eAdmission troubleshooting

When entering your information in Step 1.
Admitting Doctors Name: Type in the first letter of the Doctor’s surname and select from the drop down list.

When entering information in Step 5.
Concession / Pension Card Numbers: When entering card number, do not write the CRN at the beginning, and do not use any spaces or dashes.

General eAdmission queries

If you have any questions that are not outlined withe above frequently asked questions, please make contact with our team on 08 8202 7201 Monday to Friday, between 8am and 4pm or email

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Any surgical or invasive procedure carries risks. Seek advice from an appropriately qualified health practitioner before proceeding with any procedure.
Important update for patients and visitors regarding COVID-19

Access important information about our current visitor restrictions, screening guidelines, FAQ's and what we are doing at Burnside Hospital to keep our patients, visitors and staff safe during these challenging times.

Please click here for more information
Important update for patients and visitors regarding COVID-19